Important Update for Jamaica Travelers As Of December 11, 2025: Hyatt Inclusive Collection Jamaica Resort Closures and Your Rebooking Options

Share This Post

Many of you have been eagerly planning trips to Jamaica for 2026, especially to popular Montego Bay properties like Hyatt Ziva, Hyatt Zilara, Secrets, Dreams, and Breathless. As Jamaica continues recovering from the impact of Hurricane Melissa, Hyatt has released an important update regarding several of its resorts on the island.

To keep you fully informed and help you navigate your next steps with confidence, here is what you need to know (Please note that the information shared here is subject to change at any time):


Hyatt Resorts in Jamaica Closed Until November 1, 2026

Following a detailed post-storm assessment, Hyatt has announced that the suspension of operations will be extended until November 1, 2026 for the following properties:

  • Breathless Montego Bay Resort and Spa

  • Dreams Rose Hall Resort and Spa

  • Hyatt Zilara Rose Hall

  • Hyatt Ziva Rose Hall

  • Secrets St. James Montego Bay

  • Secrets Wild Orchid Montego Bay

  • Jewel Grande Montego Bay Resort and Spa

While this timeline is significant, Hyatt has expressed that the extended closure allows the resorts enough time to repair damage and make enhancements that will elevate the guest experience once they reopen. They remain committed to Jamaica’s long-term recovery and to supporting both staff and local communities.


What This Means for Your Upcoming Travel Plans

If you have an existing reservation at one of the affected resorts, here are your options:

  1. Rebook at Another Destination Within the Hyatt Inclusive Collection
    Hyatt is allowing guests to shift their reservation to select resorts in:

    • Mexican Caribbean

    • Dominican Republic

    • Costa Rica

    • Aruba

    • Curaçao

    • St. Lucia

    This can be a relatively seamless option for travelers who are flexible with destination and value staying within the same brand family.

  2. Cancel (Confirm If Penalties Will Apply)
    Guests who prefer not to rebook may cancel their reservation.

  3. Work With a Travel Advisor for Personalized Support
    Hyatt’s Global Care Center is collaborating with partners, including Dynamite Travel, to assist with securing new accommodations. Working with a trusted advisor ensures you understand all options and receive VIP assistance through your transition.


Recommended Rebooking Options in Jamaica

If your heart is still set on Jamaica, there are incredible destinations outside Montego Bay that remain open and ready to welcome travelers.

Ocho Rios

Known for lush landscapes, Dunn’s River Falls, Blue Hole, and authentic cultural experiences.

Resort options to consider:

  • Moon Palace Jamaica

  • Sandals Ochi

  • Beaches Ocho Rios

Negril

Famous for its Seven Mile Beach, sunsets, and laid-back luxury.

Resort options to consider:

  • Sandals Negril

  • Beaches Negril

Both regions offer stunning beaches, beautiful accommodations, and the warm hospitality travelers love about Jamaica.


Or Consider Another Destination for Now

If you are open to exploring new places, here are alternative luxury-friendly destinations that continue to deliver exceptional experiences:

  • Cancun/Riviera Maya, Mexico for gourmet dining, calm beaches, family and adults-only escapes

  • Punta Cana, Dominican Republic for beautiful all-inclusive resorts and coastlines

  • Costa Rica for eco-luxury, adventure, and wellness

  • Aruba or Curaçao for year-round sunshine and vibrant culture

  • St. Lucia for romance, stunning landscapes, and boutique luxury

Each destination offers its own character and can be a wonderful substitute until the Montego Bay properties reopen.


Final Thoughts

While the extended closures are disappointing for many travelers, the decision allows Hyatt to rebuild stronger, safer, and even more luxurious properties that will honor Jamaica’s spirit and hospitality.

In the meantime, there are excellent options both within Jamaica and throughout the Caribbean. My team at Dynamite Travel is here to guide you through rebooking, selecting the right resort, and ensuring your vacation remains smooth and stress free.

If your travel plans are impacted, reach out anytime and we will take care of the rest. Contact us to get assistance with rebooking or booking your next vacation!

More To Explore